Facilities and Services
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Bouldering Zone
 Available age: 12-24 years old
Remarks: You must attend the "Bouldering Safety Tips" class before you can use it.
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Piano Room
 Maximum one hour at a time (2:30 - 9:00pm)
Remarks: For personal practice only, children under 9 years old need to be accompanied by an adult.
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Meeting Room
 For use by social workers only when meeting service users.
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Band Room
Maximum 4 hours at a time (2:30 - 9:00pm)
Remarks: Maximum capacity is 6 people. Only for members aged 12 or above.
Need to know how to play musical instruments.
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Table Tennis Lending
 Time: Saturday from 2:00 - 8:30 pm
Remarks：The room can only accommodate 12 people.
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Kitchen
 Remarks：You can call the center to apply for borrowing from the social worker on duty. It can accommodate up to 6 people at a time.
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Chill Zone
 Time Of Each Session:
2:30 - 4:30 pm / 4:30 - 6:30 pm / 6:30 - 8:30 pm
(Maximum 6 people per session, only for members of secondary school or above)
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IPad
 Target User: Center Members
Remarks：You can borrow it at the reception or ask the staff.
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Facilities and Services Lending
Only one borrowing period is available on Mondays:
2:30 - 4:30 pm
Service Quality Standards：
Since 1999, the Social Welfare Department and subvented organizations have implemented 16 service quality standards to comprehensively improve the quality of social welfare services in Hong Kong.
SQS 1 Service Information
SQS 2 Review and Update Policies & Procedures
SQS 3 Records
SQS 4 Roles and Responsibilities
SQS 5 Human Resources
SQS 6 Planning, Evaluation and Feedback
SQS 7 Financial Management
SQS 8 Legal Obligations
SQS 9 Safe Physical Environment
SQS 10 Entry and Exit
SQS 11 Needs of Service Users
SQS 12 Informed Choices
SQS 13 Private Property
SQS 14 Privacy and Confidentiality
SQS 15 Complaints
SQS 16 Freedom from Abuse
If anyone has any questions or comments about the above sixteen standards, welcome to borrow a file with detailed service standards from the staff on duty at the center (Tel: 2952-2116). (The above standard units will be reviewed every three years. If you have any comments, you can also submit them through the suggestion box) For details of the 16 service quality standards, you can also visit the Social Welfare Department’s outline page：http://www.swd.gov.hk/tc/index/